We're Hiring:

Service Delivery Senior Technician

Looking for the next step in your IT career? We're looking for an individual with at least three years' prior experience to join our team as a Senior Technician and embark on a rewarding journey at Resolution IT.

Main duties and responsibilities:

1

Providing outstanding support

Working as a key member of the service delivery team to provide the highest quality service to all of our clients.

2

Working as part of a team

Working as part of the Service Delivery team and supporting junior staff to assist our clients.

3

Discussing and advising clients on new technologies

You'll take a consultative approach to IT support, advising our clients on new and improved ways to everyday problems.

Who are we looking for?

Minimum 3 years' experience

You'll have at least 3 years' experience in a similar role. An MCSA qualification is desirable and we'll support your career development.

Passionate about delivering excellent service

Delivering the best possible solutions for our clients with a timely and friendly service.

Excellent communication skills

You're the perfect communicator, keeping your colleagues and clients up-to-date with the latest developments.

What's it like to work at Resolution IT?

Active Sports & Social

We're always up to something, from trips to Herm, to fishing, to rock-climbing, to golf and with our own on-site gym too, there really is something for everyone.

Flexible Working

As a cloud-first organisation, we have a flexible approach to working. Whether that's hot-desking at the office or working-from-home.

Training & Development Plan

We want people to be the best they can be and you'll be supported with your own personalised plan to level up.

Generous Benefits Scheme

With quarterly bonuses, healthcare, pension and much more, you'll be well looked after at Resolution IT.

Meet JP.

John-Paul (JP) is our Service Desk Manager and manages our busy and growing team of service desk technicians.

As a Senior Technician, you'll be reporting to JP among your fellow team members, so why not click below to get to know JP a little better?

Find out more about JP

Ready to start a career with Resolution IT?